First time at Itami Airport?
No worries, we ensure a smooth pickup.

We know that after a long flight, you want to get to your hotel as quickly as possible. But navigating the airport can be tough, especially if you don’t speak Japanese, as English is not commonly used in Japan.

This is even more challenging for first-time visitors to Itami Airport or for families traveling with children.

Itami Airport (ITM) Arrival lobby

Testimonials for our Airport Pickup Service

Alex Thiesen

11 April 2024

Ken’s Osaka Taxi was amazing! Organizing a pick up with them at Kansai International Airport, from the United States, was very easy. Communication was in fluent English. The driver was everything you could ask for, impeccably polite, and was patiently waiting in the arrivals terminal, despite a delay in us exiting from customs. He also knew we were traveling with two young kids and had small capsule toys waiting for them (along with blankets and bottled water). The drive to Osaka City from KIX was very smooth, and the driver had no problem locating the Airbnb in Namba where we were staying. After 24 hours of traveling this service was exactly what we needed and very worthwhile!

Richa K.

3 April 2024

Ken’s Osaka Taxi was very easy to schedule and the service was top notch! Communication was prompt and payment service was very easy to use. Mr. Yata San was our driver. He was on time, very patient and helpful. He also helped load and unload our luggage. Car was clean and spacious for our family of 4 adults and a child. After a long journey, we wanted a peaceful ride to hotel and Ken’s taxi provided that. Thank you! will definitely use them if we are in Osaka again!

M. N. Haziq

19 May 2024

Fantastic taxi service. Ken was very helpful in assisting me. My flight arrived an hour earlier than expected and I thought I would need to wait but the driver was already there when I arrived. The driver also walked with us all the way to the Airbnb to ensure it was the correct address.

Wilson Tseng

25 January 2024

I highly recommend using Ken's Osaka Taxi for your next trip to Osaka. They were very attentive and very responsive to all my questions and queries. On the day of arrival, our driver Marimoto san was punctual and highly professional. All their staff spoke very good English. I will without hesitation use them again on my next family trip to Osaka!

Michael Dang

13 March 2024

Ken was very prompt on providing us a quote for transportation from the airport to our hotel. Driver arrived on time and helped us with all baggage’s. We would definitely be using Ken’s transport service next time we are in Osaka.

Ling Lauw

8 January 2024

Highly recommend Ken. If you are after a responsive, punctual, professional service then Ken is the way to go. For a family travelling, our airport pick up and Osaka-Kyoto transfer is a piece of mind with time saving and hassle free transfer. The car is very clean, our driver arrives early and makes sure we arrived in the next destination safely. Less stress with more quality time with the family. Thank you Ken!

M Ng

6 January 2024

Reliable, professional, and courteous service! Ken is very responsive via WhatsApp (in English). I didn't book a transfer through 3rd parties such as Klook or Viator because communications with the vendor can become challenging, especially if a problem arises (lesson learned on a past trip). Our flight arrived late and there was a long line at immigration so I texted Ken and he promptly responded to let us know our ride was waiting for us. I would definitely use Ken's Osaka Taxi again in the future and will recommend him to my family and friends. Special thanks to Mr. Okumoto for running across the platform to secure 2 luggage carts for us and providing directions to our airline check-in counter for our flight home. Definitely 5 Star service!

Geoffrey Cleaver

28 May 2024

We used Ken’s Osaka Taxi service for our transfer from KIX to our hotel in Osaka. The service was excelent. The comunication via WhatsApp made things very easy and smooth. Despite our flight being 30 min late, that was not a problem as I was able to send Ken a message as soon as we landed. The driver was waiting for us at the meeting place and we had a confortable drive into Osaka. After a long overseas plane trip, it is definitively the best way to get to Osaka. Keep up the great work Ken!

Ed Tam

3 April 2024

Transfer from KIX to Kyoto. Efficient and clear communication through WhatsApp for booking, and great service from the driver. Confirmed child car seat request without issue. Pickup instructions clear and accurate. Highly recommended!

Brandon Holm

4 April 2024

The private transfer service offered great value for money. Communication was seamless and efficient, particularly appreciating the use of WhatsApp for coordination—perfect for us since we relied on a data eSIM and had no working phone numbers. We opted for the minivan, which was impeccably clean and comfortable. Our driver, Mr. Kino, was exceptional; he arrived ahead of schedule and patiently waited for us to descend from our accommodations. He also assisted us with our luggage, both loading and unloading it. We wouldn't hesitate to avail ourselves of this service again on our next visit to Osaka.

What We Offer for
Smooth Airport Pickup

1, Free Meet & Greet Service

We have designated meeting points at each airport. After you make a reservation, we will send you a map and photos of the location, so you won’t get lost.

On the day of your arrival, our driver will be waiting for you at the meeting point with a name board displaying your name, so you can easily find them and feel at ease.

Driver will wait with your nameboard

2, Real-Time Chat Support In English

Upon your arrival at Kansai Airport (or Itami Airport), our English-speaking support team offers real-time assistance via WhatsApp for smooth meetups with the driver. At the airport, various issues can arise during the immigration process, such as:

Long lines at immigration
Lost luggage
Being held up at customs

In such cases, please contact our customer support via WhatsApp. We will inform the driver and handle the situation accordingly.

3, Handling Flight Delays

Flight arrivals are often delayed by one or two hours. However, our customer support team monitors flight arrival times and is aware of any delays.
In such cases, we adjust the meeting time to match the actual arrival time, so you can rest assured.

4, Driver Waits Until You Come Out

Some taxi companies cancel bookings if time passes since the meeting time, causing drivers to leave without the customer. But our drivers stay until they meet the customer, as long as we can stay in touch through WhatsApp.

Delays at the arrival gate, like flight delays and customs queues, can happen. Our service aims to help in these situations.

How to Order & Flow of the Day

1, Meet the driver at meeting spot

After completing baggage claim and customs inspection at the airport, please proceed to the arrival gate.The driver will be waiting for you at the designated meeting location, holding a name board.

We monitor the arrival time of the plane, and in case of any changes, whether it be earlier or later, we will adjust the meeting time accordingly. Please rest assured.

Driver waiting with your name sign

2, Move to the parking area

The driver will accompany you to the parking area where the vehicle is located.

Please rest assured that the driver will assist you with any heavy suitcases or luggage you may have.

Driver guiding you to the parking area

3, Load luggage and head to the hotel

An experienced driver will safely and comfortably transport customers from Itami Airport to hotels, vacation rentals such as Air BnB, guesthouses and private homes and rooms. The approximate time from Itami Airport (ITM) to major city is as below:

Osaka city – 30min
Nara city – 50min
Kobe city – 40min
Kyoto city – 60min

Driver loads luggage into the car

4, Arrive at the destination

Upon reaching the destination, the driver will unload the luggage.

Since the payment has been completed in advance, there is no need for any further payment inside the vehicle, allowing for a seamless exit.

Thank you for using our transfer service!

1, Check for Vehicle availability

We are a small, elite team with limited vehicles and drivers. First, please contact our customer support to check vehicle availability.

If you contact us via WhatsApp or Messenger, we will respond promptly regarding availability.

You can check availability via WhatsApp

2, Proceed booking ( and make payment )

Proceed with the purchase of the desired transfer service and payment through the detailed page.

We offer a pre-online payment system, so there is no need to prepare cash or cards on the day of the service.

Buy transfer service like e-commerce

3, Receive reservation receipt

(Within 24 hours of receiving the order)

We will send you the booking confirmation document the day after your application. If for any reason we are unable to accommodate your reservation, we will inform you at this stage (rest assured that we will provide a 100% refund).

Confirmation will be sent to your email

4, Receive driver’s information

(One day before the service date)

On the day before the service, we will send you a reminder message with the driver’s name and meeting details.

If you have any questions or changes, please feel free to contact us via chat.

You can relax and be ready for the day!

We transfer every day
in Osaka and Kansai Region!

[Today's Transfer] Passengers: 1 Kids: 0 / Infan

[Today's Transfer] Passengers: 5 Kids: 2 / Infan

[Today's Transfer] Passengers: 5 Kids: 1 / Infan

[Today's Transfer] Passengers: 2 Kids: 0 / Infan

[Today's Transfer] Passengers: 2 Kids: - / Infan

Follow on Instagram

We are flexible because
we are the Direct Local Service Provider

You may have come across many websites offering airport transfer and city-to-city transfer services in the Kansai region. So, what makes us different from those other companies? The answer is that we are the service providers ourselves, based in Osaka.

We interact directly with each driver, which allows us to provide speedy and high-quality service.

Comparison with other services

	Kens Osaka Taxi	Airport Taxi	Company A	Company B
Free Meet & Greet service	◯	ｘ	◯	◯
Realtime support in English	◯	ｘ	ｘ	ｘ
Meetup Guarantee Service	◯	–	?	ｘ
Local Japanese driver	◯	◯	◯	?
Online Payment in advance	◯	ｘ	ｘ	◯
Private Tour Availability	◯	ｘ	◯	ｘ
Transfer to other city	◯	ｘ	ｘ	ｘ

ITAMI Airport and Kobe City
Private Transfer Service Location

HOTELS for ITAMI Airport and Kobe City Private transfer

ANA Crowne Plaza Hotel Kobe (ANAクラウンプラザホテル神戸)
Apa Hotel Kobe-Sannomiya (アパホテル〈神戸三宮〉)
Ariston Hotel Kobe (アリストンホテル神戸)
Canadeo Hotels Kobe Tor Road (CANDEO HOTELS(カンデオホテルズ)神戸トアロード)
Centurion Hotel Grand Kobe Station (センチュリオンホテルグランド神戸駅前)
Comfort Hotel Kobe Sannomiya (コンフォートホテル神戸三宮)
Daiwa Roynet Hotel Kobe Sannomiya (ダイワロイネットホテル神戸三宮)
Hotel Crown Palais Kobe (ホテルクラウンパレス神戸)
Hotel Koenig Von Krokodil Kobe (ホテルケーニヒスクローネ神戸)
Hotel La Suite Kobe Harborland (ホテルラ・スイート神戸ハーバーランド)
Hotel Meriken Park Oriental Kobe (神戸メリケンパークオリエンタルホテル)
Hotel Monte Hermana Kobe Amalie (ホテルモンテエルマーナ神戸アマリー)
Hotel Monterey Kobe (ホテルモントレ神戸)
Hotel Piena Kobe (ホテルピエナ神戸)
Hotel Sunroute Sopra Kobe (ホテルサンルートソプラ神戸)
Kobe Kitano Hotel (神戸北野ホテル)
Kobe Meriken Park Oriental Hotel (神戸メリケンパークオリエンタルホテル)
Kobe Motomachi Tokyu REI Hotel (神戸元町東急REIホテル)
Sotetsu Fresa Inn Kobe Sannomiya (相鉄フレッサイン神戸三宮)
Tokyu Inn JR Kobe Station North Exit (東横INNJR神戸駅北口)
Hotel Viaggio Kobe (ホテルヴィアッジオ神戸)
Other all hotels in Kobe city Chuo-Ku(Sannomiya) (神戸市中央区（三宮）のその他の全てのホテル)

LANDMARKS for ITAMI Airport and Kobe City Private transfer

Former Foreign Settlement (旧外国人居留地)
Ikuta Shrine (生田神社)
Kitano-ijinkan District (北野異人館街)
Kobe Harborland (神戸ハーバーランド)
Kobe Kitano Hotel (神戸北野ホテル)
Kobe Luminarie (神戸ルミナリエ)
Kobe Nunobiki Herb Garden / Ropeway (神戸布引ハーブ園／ロープウェイ)
Kobe Port (神戸港)
Kobe Port Tower (神戸ポートタワー)
Meriken Park (メリケンパーク)
Nankin-machi (Chinatown) (南京町（中華街）)
Nunobiki Waterfall (布引の滝)

About Kobe CITY

Kobe’s Chuo Ward, often referred to as Sannomiya, is a place of great interest for foreign tourists. Here, history and modernity intersect, offering a wide range of activities and culinary delights for a fantastic stay in Sannomiya.

First, pay a visit to Nankinmachi (Chinatown). This area is one of Kobe’s most iconic districts, known for its colorful arches and oriental ambiance. Besides savoring traditional Chinese cuisine, exploring the shops and searching for souvenirs is highly recommended.

Don’t miss the historic Foreign Settlement, a district that thrived as a foreign residential area. Its Western-style architecture and exotic atmosphere make it a perfect place for a leisurely stroll. Visit historical buildings and museums to learn about Kobe’s international history.

Ikuta Shrine, located in Chuo Ward (Sannomiya), is an ancient and prestigious shrine. Welcoming visitors in a serene environment, it exudes a mystical atmosphere. Here, you can experience Japanese tradition and spirituality, surrounded by beautiful natural surroundings.

Kobe Harborland is a waterfront entertainment and shopping paradise. It boasts stunning night views and transforms into a magical wonderland with illuminations at dusk. Enjoy dining at restaurants and cafes and explore family-friendly attractions.

Additionally, don’t forget to explore the scenic beauty of Kobe’s nature. Visit Nunobiki Herb Garden, a botanical garden known for its fragrant herbs and stunning vistas. It’s a serene retreat where you can enjoy the soothing aroma of herbs and the tranquility of nature.

The Kobe Port area offers picturesque waterside views and the opportunity for harbor cruises. Relax and enjoy the sea breeze while taking in the sights. The panoramic view from Kobe Port Tower is breathtaking and perfect for capturing memorable photographs.

Furthermore, Meriken Park is a delightful destination with lush green spaces and art installations. The vast lawn area is ideal for picnics and leisurely walks, and modern sculptures line the coastline.

Chuo Ward, Kobe (Sannomiya), offers all these captivating attractions. In this area where history meets contemporary life and where Japanese tradition harmonizes with an international atmosphere, you can fully immerse yourself in the wonderful charm of Kobe. Kens Osaka Taxi provides airport transfer services from Kansai Airport to Chuo Ward, Kobe Sannomiya. Please consider using our services to make your trip to Kobe more comfortable and memorable.

Itami Airport to Kobe city Private Transfer

Description

First time at Itami Airport?
No worries, we ensure a smooth pickup.

Testimonials for our Airport Pickup Service