Description
First time at Itami Airport?
No worries, we ensure a smooth pickup.
We know that after a long flight, you want to get to your hotel as quickly as possible. But navigating the airport can be tough, especially if you don't speak Japanese, as English is not commonly used in Japan.
This is even more challenging for first-time visitors to Itami Airport or for families traveling with children.
Testimonials for our
Airport Pickup Service
What We Offer for
Smooth Airport Pickup
1, Free Meet & Greet Service
We have designated meeting points at each airport. After you make a reservation, we will send you a map and photos of the location, so you won't get lost.
On the day of your arrival, our driver will be waiting for you at the meeting point with a name board displaying your name, so you can easily find them and feel at ease.
2, Real-Time Chat Support In English
Upon your arrival at Kansai Airport (or Itami Airport), our English-speaking support team offers real-time assistance via WhatsApp for smooth meetups with the driver. At the airport, various issues can arise during the immigration process, such as:
- Long lines at immigration
- Lost luggage
- Being held up at customs
In such cases, please contact our customer support via WhatsApp. We will inform the driver and handle the situation accordingly.
3, Handling Flight Delays
Flight arrivals are often delayed by one or two hours. However, our customer support team monitors flight arrival times and is aware of any delays.
In such cases, we adjust the meeting time to match the actual arrival time, so you can rest assured.
4, Driver Waits Until You Come Out
Some taxi companies cancel bookings if time passes since the meeting time, causing drivers to leave without the customer. But our drivers stay until they meet the customer, as long as we can stay in touch through WhatsApp.
Delays at the arrival gate, like flight delays and customs queues, can happen. Our service aims to help in these situations.
How to Order
&
Flow of the Day
1, Check for Vehicle availability
We are a small, elite team with limited vehicles and drivers. First, please contact our customer support to check vehicle availability.
If you contact us via WhatsApp or Messenger, we will respond promptly regarding availability.
2, Proceed booking ( and make payment )
Proceed with the purchase of the desired transfer service and payment through the detailed page.
We offer a pre-online payment system, so there is no need to prepare cash or cards on the day of the service.
3, Receive reservation receipt
(Within 24 hours of receiving the order)
We will send you the booking confirmation document the day after your application. If for any reason we are unable to accommodate your reservation, we will inform you at this stage (rest assured that we will provide a 100% refund).
4, Receive driver's information
(One day before the service date)
On the day before the service, we will send you a reminder message with the driver's name and meeting details.
If you have any questions or changes, please feel free to contact us via chat.
1, Meet the driver at meeting spot
After completing baggage claim and customs inspection at the airport, please proceed to the arrival gate.The driver will be waiting for you at the designated meeting location, holding a name board.
We monitor the arrival time of the plane, and in case of any changes, whether it be earlier or later, we will adjust the meeting time accordingly. Please rest assured.
2, Move to the parking area
The driver will accompany you to the parking area where the vehicle is located.
Please rest assured that the driver will assist you with any heavy suitcases or luggage you may have.
3, Load luggage and head to the hotel
An experienced driver will safely and comfortably transport customers from Kansai Airport to hotels, vacation rentals such as Air BnB, guesthouses and private homes and rooms. The approximate time from Itami Airport (ITM) to major city is as below:
- Osaka city - 30min
- Nara city - 50min
- Kobe city - 40min
- Kyoto city - 60min
4, Arrive at the destination
Upon reaching the destination, the driver will unload the luggage.
Since the payment has been completed in advance, there is no need for any further payment inside the vehicle, allowing for a seamless exit.
We transfer every day
in Osaka and Kansai Region!
We are flexible because
we are the Direct Local Service Provider.
You may have come across many websites offering airport transfer and city-to-city transfer services in the Kansai region. So, what makes us different from those other companies? The answer is that we are the service providers ourselves, based in Osaka.
We interact directly with each driver, which allows us to provide speedy and high-quality service.
Comparison with other services
Kens Osaka Taxi | Airport Taxi | Company A | Company B | |
---|---|---|---|---|
Free Meet & Greet service | ◯ | ✕ | ◯ | ◯ |
Realtime support in English | ◯ | ✕ | ✕ | ✕ |
Meetup Guarantee Service | ◯ | — | ? | ✕ |
Local Japanese driver | ◯ | ◉ | ◯ | ? |
Online Payment in advance | ◯ | ✕ | ✕ | ◯ |
Private Tour Availability | ◯ | ✕ | ◯ | ✕ |
Transfer to other city | ◯ | ✕ | ✕ | ✕ |
ITAMI Airport to Kansai Airport
Private Transfer Service
About Itami Airport (ITM)
Itami Airport (ITM) is a convenient domestic airport located in Osaka Prefecture. For travelers, Itami Airport serves as an attractive choice as a departure or arrival point when moving around within Japan.
The airport is situated approximately 10 kilometers from the city center of Osaka, ensuring easy access to various parts of the city through options like subway, buses, and taxis.
Itami Airport primarily specializes in domestic flights, offering connections to many cities across Japan. Notably, frequent flights from Osaka to Tokyo, Sapporo, Fukuoka, and more make it convenient for both business trips and leisure travel.
The airport boasts a range of facilities, including shopping, restaurants, cafes, providing a pleasant environment to spend your waiting time. Furthermore, the surrounding area offers numerous tourist attractions, allowing travelers to experience the charms of Osaka.
Itami Airport is known for its traveler-friendly features and easy accessibility, making it a preferred choice as a starting point for smooth domestic travel within Japan.
About Kansai International Airport (KIX)
Kansai International Airport (KIX) is one of Japan’s attractive airports for travelers. Situated on an artificial island in Osaka Bay, the airport offers a stunning coastal location that leaves a lasting impression on visitors.
KIX opened its doors in 1994 and is known for its innovative design and efficient operations. While it’s approximately 40 kilometers from the central area of Osaka, it boasts excellent transportation access. Various options, including subways, high-speed trains, and buses, connect KIX to Osaka, Kyoto, Kobe, and neighboring cities, making it incredibly accessible.
The airport serves as a major hub for international flights, offering connections to various cities in Japan and worldwide, particularly thriving with exchanges in the Asia-Pacific region. Consequently, many international travelers enter Japan through KIX, embarking on their journeys across Japan.
Within the airport, you’ll find a wealth of facilities, including shopping outlets, restaurants, and entertainment venues, ensuring that your waiting time is enjoyable. Not to mention, one of KIX’s standout features is its breathtaking views of the sea and especially the beautiful sunsets.
KIX is also environmentally conscious, implementing eco-friendly initiatives and utilizing renewable energy sources, supporting sustainable travel.
In conclusion, Kansai International Airport is a convenient and appealing destination for travelers, enhancing the experience of visiting Japan, whether for tourism, business, or any other purpose.